Shipping Policy

At Roadranger, we are committed to providing a smooth, reliable, and convenient shopping experience. We work hard to ensure your orders are processed and delivered safely and efficiently throughout the United States.

1. Order Processing Time

All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email once your purchase is successfully placed.

2. Shipping & Delivery Time

Standard Shipping: 5–10 business days.
Delivery estimates begin after order processing.
Delivery times may vary depending on your location, weather conditions, carrier operations, and other unforeseen circumstances.

3. Shipping Fees

Applicable shipping charges will be displayed at checkout before completing your purchase.
Free shipping promotions, when available, will be clearly advertised on our website.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available). Please allow 24–48 hours for tracking details to become active.

5. Shipping Areas

Currently, Roadranger primarily serves customers within the United States. Shipping availability may vary depending on the delivery address.

6. Delayed or Missing Packages

Although we do our best to ensure timely delivery, occasional delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact our support team for assistance.

7. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error, contact us immediately at roadrangersupport@gmail.com.

We cannot guarantee address changes once an order has been processed or shipped.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged packaging or product so our team can assist you.